Vision for Patio Factory is more than a business strategy. It’s a commitment to innovation, customer care, and leadership in outdoor living solutions across Western Australia. In the next five years, we aim to elevate our reputation and operations to become the undisputed leader in the Perth patio industry, providing homeowners and businesses with world-class service, exceptional patio design, and timely project delivery.
At Patio Factory, we don’t just build patios. We build spaces where life happens. From first home buyers in search of backyard shade for toddlers to retirees planning stylish spaces for family barbecues, we’ve helped transform more than 350 backyards a year. But that’s only the beginning. Our future is bigger, bolder, and better.
A key pillar of the vision for Patio Factory is becoming a recognisable first-choice brand for outdoor structures in Perth and beyond. While we’ve already established a strong reputation for steel-framed patios, gables, and custom designs, the next step is becoming the go-to name for every homeowner who dreams of a functional and stylish outdoor space.
Our logo, our name, our customer service — everything should instantly say “trusted, premium, local.” We want people to see the name Patio Factory and immediately think:
✔Hassle-free council approvals
✔ Honest service from start to finish
✔ On-time delivery with no shortcuts
✔ Stylish, structurally sound patio solutions
In the words of our founder, “Customer service is sadly lacking in today’s world.” We’re determined to be the exception. The vision for Patio Factory includes raising the bar for what customers can expect from a patio provider in Western Australia.
From the first quote to final inspection, we aim to:
By investing in staff training, better systems, and stronger feedback loops, we’ll make the experience feel less like a transaction and more like a tailored service.
Currently, our focus is Perth and surrounding suburbs, but our vision for Patio Factory includes strategic expansion into regional WA. Areas like Bunbury, Mandurah, Geraldton and Albany are booming with families and homeowners looking for reliable patio solutions.
We plan to establish regional design and installation teams while maintaining the same quality control and customer-first culture we’re known for. Whether it’s a traditional gable or a modern skillion design, customers in regional WA deserve the same premium experience.
Our clients are increasingly environmentally conscious, and so are we. Part of the vision for Patio Factory is developing more sustainable, low-maintenance designs using recyclable materials and energy-saving options.
Over the next five years, expect to see more:
We also see technology playing a bigger role, including digital design previews, smart lighting integration, and even augmented reality walkthroughs for clients in early planning stages.
Behind every successful project is a passionate team. Our five-year plan includes becoming the employer of choice in the patio industry. This means providing more than just a job. We’re offering a career path with growth, development, and a sense of purpose.
We will:
Happy teams build better patios and better experiences for our customers.
Builders, tradespeople and confident DIYers form a key part of our customer base. As part of the vision for Patio Factory, we want to make life easier for these hands-on clients by offering:
By offering these tailored services, we’ll continue to grow our DIY and B2B footprint while supporting small businesses and skilled workers across WA.
We understand that a new patio is an investment, and not everyone can or wants to pay upfront. That’s why our vision for Patio Factory includes expanding our financing and interest-free payment options even further.
We’ll continue to offer flexible plans that allow more families to create their dream outdoor space today, while paying over time without hidden fees or fine print.
This approach aligns with the values of both younger families like Emily and Josh, and retirees like Barb and Bob, who value quality and ease without financial stress.
The vision for Patio Factory isn’t just about patios. It’s about people. Over the next five years, we’ll be expanding our involvement in community initiatives, charity support, and local sponsorships.
We want to be a brand that gives back, supporting the WA communities that have helped us grow. Whether it’s local sports clubs, school raffles or trade apprenticeships, we see community involvement as a key part of our long-term identity.
Our in-house designers already offer industry-leading flexibility with CAD software, but the future is about unlocking even more creative freedom for our customers.
Our five-year vision for Patio Factory includes:
This ensures our patios are not just functional, but an extension of the home’s personality.
As we scale, quality must remain the cornerstone of everything we do. That means:
No matter how large we grow, our commitment to excellence will remain non-negotiable. That’s the heart of the vision for Patio Factory.
The vision for Patio Factory is simple yet powerful.
To be the trusted, go-to patio brand for every Western Australian family, whether in the suburbs, the bush, or the coast.
We’re not just building patios. We’re building spaces where milestones are celebrated, memories are made, and lifestyles are elevated. And over the next five years, we plan to do it better than anyone else.
Contact our friendly team today to schedule a free design consultation.
We’ll help you explore flexible finance options, custom design features, and fast turnaround times, all with our signature old-fashioned customer service.
Call us on (08) 9451 5777
info@patiofactory.com.au
